Financial Services

Financial Services is the Nashua 360 module that owns the complete contract lifecycle for asset finance and leasing. It originates, prices, underwrites, activates and services the four products that a captive or independent finance house runs: financial lease, operational lease, equipment financing and dealer flooring. Each carries its own calculation model, because ownership, risk allocation and balance-sheet treatment differ at the root, yet all four are managed through one origination pipeline, one portfolio view and one immutable audit trail.

The module is the system of record for product logic, origination, the contract lifecycle and portfolio analytics. It does not keep its own ledger. Instead it emits structured financial events that post to Accounting & Control for double-entry treatment, and it stores contracts, credit files and correspondence through Document Management. Within the suite it sits as the commercial engine of the lending book, turning deals into schedules, cash flows, exposures and accounting entries, and giving the business a single, drillable picture of the portfolio from one unit of inventory up to the whole book.

What the module does

Financial Services runs four products end to end, each with a purpose-built calculation engine. Financial lease treats the agreement as amortising debt: the lessee capitalises the asset and carries a lease liability, while the finance house holds a lease receivable that amortises on an annuity or linear basis, with or without a residual. Operational lease prices on total cost of ownership: the lessor retains and depreciates the asset, and the periodic rental is built up from economic depreciation, residual value risk, a maintenance and insurance budget, road tax and the lessor's cost of capital plus margin. Equipment financing is asset-backed credit governed by collateral adequacy, with loan-to-value and debt-service-coverage central to both underwriting and ongoing monitoring. Dealer flooring is a revolving inventory facility: each unit is advanced individually, interest accrues daily, aged stock triggers mandatory curtailments, and the advance is repaid in full when the unit sells.

Around these engines the module delivers origination and quoting, credit application and decisioning, contract activation, scheduled billing, receipt allocation, arrears detection, impairment provisioning, early termination and restructuring, and portfolio analytics. Every product is available with country-specific variants that adjust rate parameters, tax treatment, regulatory rules and documentation, and pricing draws on effective-dated rate tables tiered by amount band and risk grade.

The domain and its data model

At the centre of the module sits the contract: the agreement between parties for a specific financial product. Everything else in the domain is understood in relation to it. A contract carries the parties to the deal and their roles, whether lessee, lessor, guarantor, co-signer or dealer, and it moves through a single lifecycle from draft and submission, through credit approval and activation, into a performing state, and eventually to maturity, termination, default or restructure. Whatever the product, the contract is the thread that every schedule, cash flow, document and analytics query traces back to.

The second organising concept is the asset. In lease and equipment finance a contract finances or leases a specific asset with a make, model, serial number, purchase price and residual value, and that asset is revalued over time so exposure can be measured against current worth. The third is the dealer facility, the revolving line under which a floorplan dealer's inventory is financed unit by unit, each unit ageing independently and drawing down or restoring the dealer's available limit as it is floored and sold. Underpinning all pricing is the rate table, an effective-dated structure that resolves a base rate and margin to an applicable rate by amount band and risk tier. Exposure, arrears and outstandings roll up cleanly from a single contract to the customer, the dealer, the product line, the legal entity, the country and the whole portfolio, so the same figures reconcile at every level of the business.

ContractFinancial LeaseOperational LeaseEquipment FinancingDealer FlooringCredit DecisionPortfolio Analytics
The contract is the atom of the module, feeding and drawing from every product engine, control and integration point.

Principal workflows

Origination begins with a quote or credit application capturing the requested amount, term and applicant, priced against the relevant rate table and country variant. Credit assessment produces a scorecard carrying score, risk grade and the risk parameters that drive provisioning, and a decision to approve, decline, refer or approve conditionally is recorded with its approved amount, rate, term and conditions. On approval the contract is activated: the calculation engine generates the amortisation schedule or the total-cost-of-ownership build-up, the asset and any collateral are registered, and activation events are pushed to the ledger.

Servicing then runs the book. Periodic invoice requests are raised on schedule, receipts flowing back from the ledger are allocated to reduce outstanding balances, and interest accrues between billing dates. Arrears are detected automatically and sorted into ageing buckets, escalating overdue positions for collection. Dealer flooring follows its own rhythm: units are floored and aged, curtailments fall due as inventory passes each ageing threshold, physical audits reconcile recorded stock against the dealer's lot, and a unit sale settles the advance, accrued interest and fees through a defined waterfall before returning any surplus to the dealer. Early termination, restructuring and write-off are handled as first-class events, each computing its settlement, breakage cost or gain and loss and posting the result for accounting treatment.

Functional depth that matters

The module carries the accounting and risk treatment the products demand. Financial lease and equipment finance schedules respect day-count conventions of 30/360, ACT/365 and ACT/360, and lease accounting is produced to IFRS 16 and ASC 842: the right-of-use asset and lease liability are measured as the present value of lease payments at the rate implicit in the lease or the incremental borrowing rate, with initial direct costs, prepayments and incentives folded in. Operational lease pricing exposes every component of the rental build-up, so residual value assumptions, maintenance budgets, risk margin and cost of capital are transparent and adjustable, and usage readings drive over and under-usage settlement at return.

Impairment follows IFRS 9: contracts are staged one, two or three, and expected credit loss is computed from probability of default, loss given default and exposure at default, with provision coverage visible against non-performing exposure. Equipment finance is monitored on loan-to-value and debt-service-coverage, with residual value stress testing across base, low and stressed recovery scenarios, and breaches raising margin calls or collateral demands. Dealer flooring enforces configurable curtailment schedules by ageing bucket and applies the sale waterfall in strict priority. Every decision and state change, from a credit outcome to a rate override to a contract transition, is written to an immutable audit log, giving the controls, segregation of duties and traceability that regulatory and audit review require.

How it fits the Nashua 360 suite

Financial Services is deliberately narrow in what it keeps and broad in what it feeds. It integrates most closely with Accounting & Control, which owns the double-entry ledger. Contract activation recognises a lease receivable or, for operational lease, a fixed asset; invoice requests become accounts-receivable invoices with their journal entries; interest accruals, depreciation, residual revaluation, impairment, settlement and write-off each post as the appropriate entry; and matched receipts flow back for allocation. Overdue positions surface in the Collections workflow for recovery, and instrument classification is shared with Treasury rather than duplicated.

Contracts, signed documentation, credit reports, inspection reports, insurance certificates and amendments are held in Document Management and retrieved in context on the contract. The module links to the Product & Service Catalog so that what is financed reconciles with the commercial catalogue, and a configured-and-priced deal from CPQ can be carried straight into a financing agreement, giving unified reporting across the commercial and finance views. Credit and high-value decisions run through the suite's shared approval workflows, and portfolio analytics draw on the same customer, entity and country structures used across Nashua 360, so exposure and performance reconcile with the wider enterprise picture.

How AI Workers operate inside it

As an AI-native suite, Nashua 360 treats AI Workers as first-class users of Financial Services, operating under the same permissions, approval rules and audit logging as any colleague. They answer conversational questions of the portfolio directly, resolving a request such as total exposure for a customer, the arrears bucket profile for a country, or the ageing distribution on a dealer's floorplan into the underlying data without a report being built by hand. They execute actions within their granted rights: generating a quote, running an amortisation or total-cost-of-ownership calculation, raising an invoice request, recording a curtailment or preparing an early-termination settlement.

AI Workers monitor the book continuously and raise exceptions, flagging loan-to-value or debt-service-coverage breaches, curtailments falling due, audit discrepancies, ageing inventory and contracts drifting into arrears or a worse impairment stage. They extract structured data from incoming documents, reading credit files, financial statements, inspection reports and signed contracts to populate applications and asset records. They provide decision support to underwriters, summarising an applicant's position, comparing scenarios and surfacing the drivers behind a scorecard. And they participate directly in workflows as a review or approval node, screening a credit decision or a contract transition against policy, recording their assessment, and either clearing routine cases or escalating the ones that need a human, every step captured in the immutable audit trail.