Facility Management

Facility Management is the Nashua 360 Enterprise module that owns the physical estate: the properties an organisation occupies, the spaces inside them, the leases that grant occupancy, and the maintenance and bookings that keep those spaces usable. It brings a single property and space register together with IFRS 16 lease accounting, space planning, maintenance and work orders, and room and desk booking, so that the estate is managed as one connected object rather than as spreadsheets held by property, finance and facilities teams in isolation.

The module sits at the intersection of operations and finance. It records where the organisation is present and what each site costs to run, and it produces the accounting consequences of occupancy: right-of-use assets, lease liabilities, depreciation and interest, and the allocation of facility cost to the cost centres that consume space. It feeds those postings into the general ledger and draws its floor plans, occupancy data and asset records into the workflows that operate the estate day to day.

What the module manages

Facility Management covers the estate end to end. The property and space register is the system of record for buildings, floors, zones, rooms, desks and other occupiable spaces, together with their areas, capacities and current use. On top of that register sit four operational capabilities that share the same underlying geometry.

Lease accounting applies IFRS 16 to every occupancy agreement, maintaining right-of-use assets and lease liabilities and generating the periodic postings that flow to the ledger. Space planning works from the same floor plans to model occupancy, stacking and moves, so that a proposed reorganisation can be tested against real capacity before anyone is relocated. Maintenance and work orders track the condition of buildings and equipment and drive corrective and preventive jobs through to completion. Room and desk booking lets employees reserve the spaces the register describes, feeding actual utilisation back into planning. Because all four read from one register, a change to a space, such as a room taken out of service for refurbishment, is immediately visible to bookings, to maintenance and to the cost allocation that depends on floor area.

Properties, spaces and leases

The data model is built around a small set of durable entities. A property is a site or building with an address, a legal owner or landlord, and a tenure that is either owned or leased. Each property decomposes into spaces: a hierarchy of floors, zones and individual rooms or desks, each carrying a net area, a capacity and a functional classification such as office, meeting, storage or plant. Spaces are the unit that everything else attaches to, which is why area is treated as a governed attribute rather than a free text note.

A lease connects a property, or a defined set of spaces within it, to a contractual commitment: term, commencement and expiry dates, the payment schedule, the discount rate used to measure the liability, and any options to extend, terminate or purchase. From the lease the module derives the right-of-use asset and the lease liability as linked balances. Assets represent the plant and equipment inside a space, from lifts to air handling units, and are the objects that maintenance acts upon. Work orders record jobs against assets or spaces, and bookings record time-bounded reservations of a space by a person. Every one of these entities references the register, so occupancy, cost, condition and use all describe the same physical thing.

Property & spaceregisterIFRS 16 leasesRight-of-use assetsSpace planningMaintenance & work ordersRoom & desk bookingCost allocation
The property and space register is the shared object that occupancy, cost, condition and use all describe.

How the estate is operated

The module runs several distinct processes over this shared model. In space planning, a planner opens the current floor plan, models a target layout, and resolves a move as a set of space reassignments; the plan is validated against capacity and against any spaces that maintenance has flagged as unavailable, then released so that the register, cost allocation and bookings all reflect the new arrangement.

Maintenance follows two paths. Preventive work is generated on a schedule against assets, so a maintenance regime for a chiller or a fire system raises work orders at the right interval without manual prompting. Corrective work begins with a reported fault, which becomes a work order, is assigned, executed and closed, with cost and downtime captured against the asset and its space. Room and desk booking is the most frequently exercised process: an employee reserves a space, the module enforces availability and capacity, and completed bookings accumulate into the utilisation signal that space planning consumes. Running underneath all three, lease administration tracks the contractual clock, surfacing renewals, break options and expiries so that a decision to stay, leave or renegotiate is taken before, not after, the relevant date passes.

IFRS 16 and the accounting treatment

Lease accounting is where the module carries the most functional depth, because IFRS 16 requires most leases to appear on the balance sheet. On commencement the module measures the lease liability as the present value of the remaining lease payments, discounted at the rate implicit in the lease or the incremental borrowing rate, and recognises a corresponding right-of-use asset. Thereafter it maintains both balances automatically: the liability unwinds as interest is charged and payments are applied, and the right-of-use asset is depreciated over the shorter of the lease term and the asset's useful life. The result is a stream of periodic postings, interest on the liability and depreciation of the asset, rather than a simple rental expense.

The module handles the events that make IFRS 16 demanding in practice. Remeasurement recalculates the liability when an index-linked payment resets or an assumption changes, adjusting the right-of-use asset accordingly, and modifications such as a change in scope or term are treated as either a separate lease or a remeasurement depending on their nature. Short-term and low-value leases can be recognised on the exemption basis where the policy allows. Every posting is auditable back to the lease terms that produced it, and each is tagged with the property and cost centre it relates to, so that facility cost can be allocated to the parts of the organisation that occupy the space. That combination of a defensible measurement basis and traceable allocation is what keeps the estate's financial footprint both compliant and explainable.

Inside the Nashua 360 suite

Facility Management is deliberately narrow in scope and relies on the rest of the suite for the functions it does not own. Its closest partner is Accounting & Control, which receives the IFRS 16 lease postings, interest, depreciation and remeasurement adjustments, and to which the module hands its cost allocation so that facility spend lands on the correct cost centres in the general ledger. The right-of-use assets the module measures are represented in the suite's fixed assets capability, so that the depreciation of a leased asset sits alongside owned property, plant and equipment under one asset ledger and one set of depreciation controls.

Maintenance scheduling is the shared service that turns the module's preventive regimes into timed work, so that facility work orders are planned on the same engine the wider suite uses for scheduled activity. Because these are integrations rather than exports, a lease modification recorded in Facility Management changes the balance sheet without a re-keying step, and a work order raised against an asset draws on the same asset record finance depreciates. The module contributes the physical and contractual reality of the estate; the suite contributes the ledger, the asset accounting and the scheduling around it.

How AI Workers operate here

The suite treats AI Workers as first-class users, and in Facility Management they act on the same register and postings that people do. Through conversational query, a facilities or finance user can ask for the total right-of-use asset by region, the leases expiring within twelve months, or the least utilised meeting rooms on a floor, and receive an answer drawn live from the module rather than from a stale report. Workers also perform action execution within their permissions: raising a work order from a reported fault, proposing a space reassignment, or drafting the remeasurement entries for an index reset for a person to confirm.

Anomaly and exception alerting lets a Worker watch the estate continuously, flagging a lease approaching a break date, a discount rate that looks inconsistent with comparable leases, an asset whose maintenance interval has lapsed, or a room booked far below capacity. Document extraction reads a signed lease or a supplier's maintenance report and populates the term, payment schedule and asset details into the register, leaving a human to check the measurement inputs. For decision support, a Worker can model the accounting and utilisation impact of a proposed consolidation before it is committed. And because Workers can sit as an approval or review node in a workflow, one can review a lease remeasurement or a space plan against policy and either approve it or escalate it to a named person, with its reasoning recorded alongside the human decisions in the same audit trail.